External Agency Support

f you are a young person struggling to cope, text YM to 85258 for free, 24/7 support.Support is available throughout the year including during the school holidays through Coventry’s Family Hubs. If you would like someone to talk to or to ask for help or advice the phone line is free to call. For more information please access: www.coventry.gov.uk/familyhubs  or www.coventry.gov.uk/applyearlyhelp

With regards to Coronavirus guidance, further support can be sought by visiting : https://www.gov.uk/coronavirus


Further Resources available for young people, Parents and Carers:

Children’s Social Care

Who to contact if you are concerned about a child or young person?

  • If you wish to report a matter to the police, call 101 and state your concerns.
  • If you wish to report an emergency matter always dial 999.
  • Social worker (out of office hours): 024 7683 2222.
  • If there is no immediate danger or you need advice or information, you should call the Multi Agency Safeguarding Hub on 024 7678 8555.
  • For non-urgent Safeguarding queries, please email school at [email protected] 

If you want to discuss your concerns or need advice call one of the following

Childline is here to help anyone under 19 in the UK with any issue they’re going through.

You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you.

Childline is free, confidential and available any time, day or night. 

0800 1111


The NSPCC Helpline is staffed by trained professionals who can provide expert advice and support. We’re here if you’re concerned about a child, if you’re a parent or carer looking for advice, or if you’re a professional in need of information and guidance. 

0808 800 5000


We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

024 7699 3770


We use a distinctive therapeutic approach to support children early, as well as working with the whole school community.

Guide to helping parents answer questions from their children and to support family wellbeing.

020 7923 5500


(Text your school nurse or Health Visitor) – During these unsettling times, you may be worried about your child’s health and wellbeing and be unsure about how to get the help you need.

We can help with all kinds of things like: Behaviour, Continence, Emotional health, Self-harm, Bullying, Minor illnesses – Chathealth is available 08:30am-5pm.

Parent/carers of child(ren) aged 0-19 can send a text to: 07507 329114.

The UK’s leading charity fighting for children and young people’s mental health. 

If you are a young person struggling to cope, text YM to 85258 for free, 24/7 support.


Looking after someone can be tough, but you’re not on your own. Carers UK is here to listen, to give you expert information and advice that’s tailored to your situation, to champion your rights and support you in finding new ways to manage at home, at work, or wherever you are.

0808 808 7777


We are the UK’s leading charity for people on the autism spectrum and their families. Since 1962, we have been providing support, guidance and advice, as well as campaigning for improved rights, services and opportunities to help create a society that works for autistic people.

Guidance and helpline for parents’, young people and staff: